Microsoft is currently experiencing a global issue which is affecting our services.
This means that we are unable to send or receive emails. If you have previously contacted us by email we will respond to you as soon as we are able to.
Microsoft are working to fix the problem, and services are slowly returning to normal. You can keep up-to-date on this issue on the BBC News website.
You can request many of our services, or report problems online using our our secure digital platform 'My Chesterfield' - find out more here.
First published on 13/11/2026
Last updated on 13/11/2026
