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Policy and performance privacy notice

Policy and performance privacy notice

This privacy notice explains what information the council needs in order to deliver the policy and performance service.

In order to provide this service, it is necessary for the council to collect, store and process personal data relating to customers and service users. 

Safeguards are in place to ensure that this data is kept secure and the privacy of individuals is protected.

Who is responsible for your information?

Chesterfield Borough Council is the data controller for the personal information collected.

Policy and performance questionnaires and focus groups

Purposes of processing your personal data

We need to process your personal information in order to enable community engagement and to capture feedback about the Council. This allows us to review our performance and improve the services we provide. We may also use your information to keep you up to date about activities you have registered an interest in.

Categories of personal data and lawful basis

In order to provide this service, we may need to process some or all of the following categories of personal information:

  • contact details.

Under data protection legislation, we are permitted to use your information this way because we have the consent of the data subject.

You can withdraw your consent for this processing at any time using the contact details below. We won’t add you to a mailing list unless you specifically ask us to.

Categories of sensitive personal data and lawful basis

In some circumstances, we may capture sensitive personal data about you:

  • potentially any sensitive data.

Under data protection legislation, we are permitted to use your information this way because we have the explicit consent of the data subject.

You can withdraw your consent for this processing at any time using the contact details below.

Who we share your personal data with

We won’t share your information with anyone else. Reports may be produced from the information you provide, but they will always use summarised statistics or anonymised information. We will only use identifying information in reports with your explicit consent.

Equalities monitoring

Purposes of processing your personal data

When you contact us to request a service, to make an enquiry or complaint, or to participate in a consultation, you may be asked for equality and diversity monitoring information. This information is always reported on anonymously, and is never used to make any decisions about you or your request.

Categories of sensitive personal data and lawful basis

In order to provide this service, we may need to process some or all of the following categories of sensitive personal information:

  • age and gender
  • disability or health information
  • ethnicity
  • religion
  • sexual orientation.

We may also capture contact details when we capture this information from you, but this will not be used for this processing.

Under data protection legislation, we are permitted to use your information this way because it is for reasons of substantial public interest.

Provision of this information is optional. If you choose not to provide this information, it will not affect the services we provide to you.

Who we share your personal data with

We will not share you information with anyone else. 

Further information

Please get in touch if you would like more information about how the council processes your personal data:


Last updated on 10 October 2018