Anti-social behaviour is defined as ‘behaviour that causes, or is likely to cause, harassment, alarm or distress’.
Examples of anti-social behaviour
Neighbourhood problems - these problems affect more people living in a neighbourhood such as graffiti and noisy groups of people meeting outside
Neighbour problems - these are disputes which can happen between two neighbours and cover complaints such as noise, verbal abuse, and intimidation
We take the issue of anti-social behaviour very seriously.
We are committed to making sure our neighbourhoods are peaceful, safe and secure places to live. We believe that everyone should be able to live in their home, free from crime, harassment, and unreasonable levels of disturbance.
Where needed we will work with you and other agencies to reduce anti-social behaviour that is serious and persistent. We will deal with all complaints promptly and decide which is the best course of action to end nuisance behaviour.
Yes, we do prefer you to provide your details but these are not given to the person you are complaining about. We will not give your name or address to any other agency without your permission, unless there is a crime involved or children or a vulnerable adult are at risk.
Yes, you will need to supply details of the nuisance you are experiencing but we can arrange to meet you at a convenient location to discuss this. You might also be asked to fill in monitoring forms to record details of the nuisance.
In many cases problems and disputes can be resolved through discussion with those involved. If a problem cannot be resolved there are a range of legal remedies we can consider for serious and persistent cases of anti-social behaviour.
Yes, we will report back to you at regular intervals and let you know what is happening in regard to your case.
Yes, where appropriate we will work with other organisations to address your problems and those of the people causing those problems. These organisations include the Police, Fire Service, Youth Services, Education Welfare, Environmental Services and Derbyshire County Council.
Where legal proceedings are necessary, you might be asked to be a witness. We will give you all the support we can and work with other partners, including the Police and Derbyshire Victim Support when appropriate.
What we will do
Our anti-social behaviour service commitment outlines what you can expect from us. You can watch the video or download a copy below to find out more.
| Chesterfield Borough Council Anti-social Behaviour Service Commitment |  (PDF 647 KB) |
If you report anti-social behaviour, we will:
- listen to you
- respond quickly - for serious, high‑risk or hate related situations, we will contact you within one working day; for all other reports, we will contact you within five working days
- give you clear information
- support you
- respect your privacy
- keep you updated
- work with other agencies
You have the right to challenge our response.
Report anti-social behaviour
Let us know about anti-social behaviour in your neighbourhood.
We will need to know the address or the location of the property, and any issues that are happening because the property is standing empty. The more information you can provide, the easier it will be for us to investigate.
Protecting your privacy - find out how we keep your information safe.
Who deals with the anti-social behaviour report?
Both the housing enforcement officers and community safety teams deal with anti-social behaviour reports.
The enforcement officers deal with anti-social behaviour relating to a council tenant. This video provides information about how the housing service deals with reports of anti-social behaviour.
The community safety team deals with all other anti-social behaviour reports.
Anti-social behaviour strategy
This strategy outlines Chesterfield Borough Council’s strategic intent with regard to preventing and tackling anti-social behaviour in Chesterfield and sets out how the council, in conjunction with other partnership agencies, will deliver anti-social behaviour services across the Borough of Chesterfield.
| Anti-Social Behaviour Strategy | (PDF 405 KB) |
Anti-social Behaviour Case Review
The Anti-social Behaviour Case Review gives victims of anti-social behaviour the right to request a review of their case, if their concerns have not been dealt with, or acted upon, and organisations have been unable to resolve the serious persistent, or targeted, anti-social behaviour successfully.
Hate crime
Find support and guidance on how we deal with hate crimes, and information about how you can report a hate crime.
Anti-social behaviour leaflet
You can download this anti-social behaviour information leaflet and share it with anyone that can't access the internet:
| Anti Social Behaviour Information | (PDF 413 KB) |